Glossar

Quality management encompasses all organizational measures, methods, and processes for planning, controlling, and continuously improving quality within a company. It creates structures to reliably meet requirements and ensure consistently high process and product quality.

In logistics and industry, quality management involves defining standards, monitoring workflows, and analyzing and improving processes. Systems such as standards-based quality management, digital inspection solutions, and automated data collection help identify deviations early on and determine appropriate corrective actions. A consistent focus on quality increases process reliability, improves customer satisfaction, and creates transparent workflows.

Practical example:
A company uses documented inspection processes and automated measurement systems to ensure that recorded dimensions and weight data consistently meet defined quality requirements.

See also: Audit, DIN EN ISO 9001, Documentation, Process reliability, Quality control, Quality assurance, Validation, Certification